Join Our Team – Director of Community & Protective Services – Full Time
The Town of Vermilion is seeking a dynamic and experienced professional to fill the full-time position of Director of Community & Protective Services. Reporting directly to the Chief Administrative Officer (CAO), this position is a member of the Executive Leadership Team (ELT). This position is primarily responsible for the overall strategic planning, leadership, and management of the Community and Protective Services Department which includes Family & Community Support Services (FCSS), Public Transportation, Parks, Recreation & Culture, municipal enforcement (Bylaw), Library, Facility Maintenance, Fire and Rescue, and Emergency Management.
The successful candidate will be expected to participate in ongoing professional development, including training, workshops, and seminars, as required.
Key Responsibilities:
Leadership
- Plan, organize, direct, control and evaluate the operations of all services delivered within the Department
- Track trends and anticipate issues that affect the community or services to other Departments
- Participate with the ELT in planning and making decisions related to the organization
- Provide visionary leadership that is consultative and responsive
- Plan, implement, coordinate, and supervise the activities of the Department
- Liaise with other provincial and municipal governments and other major service providers to ensure coordination, cooperation, and efficiency in the development and implementation of service initiatives
- Monitor the allocation of and direct resources within areas of responsibility to ensure the achievement of deliverables articulated within applicable work plans and identified projects while maintaining a high level of service
- Act as a staff liaison to the appropriate community groups
- Act as a project lead on more complex initiatives and applications
- Accountable for the management of risks, service delivery, organizational effectiveness, and execution of several major projects
- Undertake initiatives related to continuous improvement
- Communicate to staff organizational and departmental direction, values, standards, Policies, and procedures
- Provide leadership and supervision to all departmental staff within the scope of approved Policies as
well as in consultation with the CAO - Conduct annual performance evaluations, managing the performance process to maximize success and the value of contributions to the organization
- Mentor and coach support staff, supervisors, and managers
- Support supervisors and managers to lead their staff effectively
- Identify training and professional development opportunities to meet strategic objectives
- Communicate goals and expectations and meet with staff regularly
- Determine staffing needs for the effective delivery of services within the Department
- Review and inspect the work produced by employees, consultants, and contractors
- Manage employee performance in alignment with performance management and progressive discipline policy
Emergency Management
- Responsible for the overall Emergency Management Program for the Town
- Participate in mandatory training and exercises as part of the Town’s partnership with the Regional Emergency Management Collective
- Implements and ensures the Municipal Emergency Response Plan is current and in accordance with industry best practices
- Develop and maintain relationships with neighboring municipalities and counties to facilitate regional support in the event emergency response coordination is required as part of the Regional Emergency Management Collective
- Consult with all community stakeholders to determine needs in the event of a disaster or other emergency
Social Planning & Community Development
- Engage the public, boards, special interest groups, and organizations in assessing and responding to community social needs
- Facilitate the growth and development of non-profit organizations through a broad range of services and initiatives
Municipal Enforcement
- Collaborate with Communications to promote crime prevention, community safety, and Bylaw compliance initiatives
- Collaborate with the community including the business sector, police agencies (RCMP), community agencies, public, schools, seniors, and special interest groups to identify issues and gaps and develop initiatives and strategies that increase safety and prevent and/or reduce the incidents of crime
Financial Management & Planning
- Plan and implement Department objectives to maximize service delivery within the operating and capital budget
- Prepare financial reporting as required
- Accountable for the development and management of the Department’s capital and operating plans and budgets, ensuring the coordinated and efficient use of the workforce, assets, equipment, and resources
- Prepare and administer the annual operating and capital budgets for the Department in coordination with the CAO and Corporate Services Department
- Prepare the annual operating and capital budgets as well as multi year plans as required by legislation or directed by Council
- Annually participate in and develop the short- and long-term plans and all capital work projects
- Access and account for additional funding such as grants, donations, and proceeds from the sale of service
- Ensure the optimum cost recovery of recreational and social services through effective marketing, fee structures, etc.
Policy Development & Administration
- Develop administrative policies, short- and long-term plans, procedures, and Bylaws in accordance with relevant legislation, the Strategic Plan and Business Plan
- Interpret Bylaws, Acts, and related statutory documents and respond to requests for information from the public
- Prepare Policies, long-term plans, and resolution recommendations for the CAO
- Update long-term plans and set priorities
- Write reports and proposals in support of Policies, programs, budgets, and various aspects of the Department’s operations
- Responsible for the creation of and departmental compliance with relevant Policies, procedures, standards, specifications, regulations, Bylaws, relevant legislation, and technical initiatives
- Monitor legislative changes to ensure organizational compliance
Council Support
- Develop and monitor the attainment of Department goals and objectives to support Council’s Strategic Plan and ensure they are accomplished
- Attends Council meetings, public hearings, and other regional governance public meetings as a resource and/or representative of the Town as required
- Work collaboratively with the CAO and Department Directors, managers, and teams in achieving goals and priorities in alignment with Council, municipal legislation, and governance requirements
- Advise Council and the CAO on matters relating to the Department
- Weekend and/or evening work as required
- Undertake other duties as assigned by the CAO
Why Join Us?
- Competitive salary
- Vacation & Banked Time
- Comprehensive Benefits Plan including extended health care, health care spending account, dental, vision care, long-term disability coverage, and life insurance
- Local Authorities Pension Plan (LAPP) with employer matching
- Stable, meaningful work that supports our community every day
Qualifications
- Post-Secondary Degree in Parks, Recreation Administration or Management, Community Development, Social Services, Business Administration, Public Administration, Emergency Management, Bylaw Enforcement, Fire Rescue, or a related field
- Minimum 5 years of work experience in progressively responsible positions in fire rescue, law enforcement, Bylaw compliance, emergency management, or a related field
- Minimum of 5 years in a leadership supervisory role and preference for a unionized municipal work environment
- A combination of education and/or experience related to this position may be considered
- Experience with leadership and strategic planning to support community development, engagement, program planning, and evaluation
- Experience managing an operating budget and financial plan
- Experience supervising and managing a diverse portfolio of services
- Interpret and understand the application of social services legislation and regulations to provide compliant care and programming for vulnerable people
- Completion of or working towards Mental Health First Aid, Non-Violent Crisis Prevention &Intervention, Cultural Sensitivity Training
- Experience working in a municipal administration setting is preferred
- Knowledge and understanding of the Municipal Government Act, Provincial Statutes, Bylaws, Policies, and procedures is required
- Knowledge of the Occupational Health & Safety Act (OH&S) and Regulations related to firefighting, Alberta Fire and Safety Codes, Building and Fire Codes
- Understand the minimum incident management requirements
- Completion of or working towards National Advanced Certificate in Local Authority Administration (NACLAA) Level I and II or equivalent is preferred
- Advanced with computers and systems, database management, and Microsoft Office Suite
- Valid First Aid and CPR Certificate
- Completion of or working towards Incident Command System (ICS) 300
- Satisfactory background screening is required for this position including a Criminal Record Check, and Vulnerable Sector Check
- A Class 5 Driver’s License with a satisfactory Driver’s Abstract
Interested candidates are invited to submit their resume and cover letter outlining their qualifications and
experience to hr@vermilion.ca. Applications will be accepted until a suitable candidate is found. We
thank all applicants for their interest; however, only those selected for an interview will be contacted.
